The best rooms at this resort are definitely the swim-up suites  (direct access to the pool) and master suites (direct access to the pool, living areas, and lots of space 230 m² | 2,476 sq ft). Book here! I loved the accurate overview of the history of Mexico, it’s cuisine and culture, as well as architectural highlights of the buildings. Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,543 traveller reviews, 10,087 candid photos, and great deals for Hotel Xcaret Mexico, ranked #27 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I’m currently considering a junior suite in the adults only area (Fuego) and I’m curious how far away from these rooms is it to the restaurants like the buffet, the beach and other key points of interest. Taxes and fees that are shown are estimates only. If you want to to experience more of the Xcaret hotel. Amazing valve. Live performances (in your room you will get a schedule for all the liver events – not to be missed)! “ We enjoyed visiting Xcaret Park, Xavage, Xenses, and we also did tours of Chichén Itzá and the Xenotes. Xcaret is located about 6 miles south of from Playa del Carmen. There are many walking bridges which are a fun detail that I’ve never seen anywhere else. There was a lot of selection and different ethnic foods available. At the New Xcaret Hotel, there is a main beach on the ocean but there is also a secondary beach! Beautiful, MUST visit hotel! in Riviera Maya Our one breakfast at Bio was wonderful, but I cannot recall our wonderful servers name! Also, I got my tooth chipped by eating oyster, so he found me English speaking Dentist 10 minutes from the Hotel, called taxi and was on the phone with us whole the time while we been out of Hotel ( we don't speak Spanish unfortunately) !!! We appreciate your preference and we will be honored to be your hosts in a near future. - See 6,546 traveler reviews, 9,404 candid photos, and great deals for Hotel Xcaret Mexico at Tripadvisor. See 6,539 traveler reviews, 10,091 candid photos, and great deals for Hotel Xcaret Mexico, ranked #26 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Road Chetumal-Puerto Juarez Km. Hotel Xcaret Mexico, Playa del Carmen: See 6,542 traveller reviews, 10,086 photos, and cheap rates for Hotel Xcaret Mexico, ranked #27 of 282 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. With one gorgeous pool after another, you could easily spend your days here just swimming, relaxing, and taking epic photos. Hotel Xcaret Mexico 4.84 based on 106 reviews #1 of 120 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. However, for the more adventurous and active sorts, this place will certainly not disappoint. Can one of your consultants please reach out to me? Boasting its own restaurant and rooftop pool among other things. I do believe there’s only Xian Gao which has an additional fee of $125. For romantic dinners definitely check out Cuevas Restaurant as it looks particularly magical lit up with candles. From what I have seen online the Xcaret looks really big. Included in your stay at this hotel is the 7 attractions I mentioned earlier: Xcaret is the largest park of them all and has a special area for small children called  ‘Children’s World’. What food & drink options are available at Hotel Xcaret Mexico? Rolando Dichi Castillo. Casa Fuego is the one for adults and has a butler service. The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, and Korean. All in all, we appreciate the time you invested in sharing such thoughtful words, and we can't wait to have you back for the 4th time! Cons: The food was GOOD. So we, at PlayaDelCarmen.com, felt it necessary to review it. We’ll ensure you get all the best perks and discounts. Kindest Regards, Donald and Trish, Dear O6493ZYjeremyw, At Hotel Xcaret Mexico, we are absolutely grateful for the time you spent in sharing your kind feedback with us. In all my years of reviewing hotels, the attention to detail and level of service here is unrivaled. The Xcaret Hotel Mexico perches between a sandy beach and a river. If you don't have your own set of wheels, you can reach the park via taxi (fares cost approximately $15) or by public bus. I booked this trip last year, as soon as we came back from second trip and I was very skeptical if we should go or not. We were blown away by the personal attention, earnest interest and real affection that these wonderful people shared with us! Please see our partners for more details. It means the world. Airport shuttle included. Even though it says all inclusive are we limited to the amount of food and drinks we can get in a day? However we still had the trip of a lifetime while visiting all the parks that didn’t require advance notice and staying for a week (barely enough time to begin to experience all that XCARET had to offer.) Hello, Sarah I was looking into reserving a five night stay with Xcaret, however, I do have some questions I would like to get resolved before purchasing. Priceline™ Guest Score [9.2 Wonderful] 【 Hotel Xcaret Mexico - All Inclusive Reviews 】 Read reviews by verified guests of Hotel Xcaret Mexico - All Inclusive in Quintana Roo. My wife and one daughter are vegan/vegetarian and all the restaurants did a great job accommodating them But they especially loved a vegan-only restaurant called Bio and ate there regularly. I felt safer at the resort than I do going out in the US. Contact me at customercare@playadelcarmen.com. The activities are endless; you have the option of swimming in the pool, river, and ocean. The beachfront Hotel Xcaret has a fantastic location for travelers planning on spending a lot of their time at one of the nearby parks. – Thank you, Hey John, this building is actually the closest one to the beach and it is also really central and close to the main buffet and some restaurants. What are some of the property amenities at Hotel Xcaret Mexico? Don’t forget to leave your thoughts in the comments section below, we would love to hear from you. In addition to unlimited access to 7 of the Riviera Mayas top attractions on-site activities also include: At the resort, your children will also have access to the Xiiquillos Kids Club and the Xiipaal Teens Club. The check in process took forever. Everything is included when staying at the hotel including the 8 Xcaret owned attractions which includes food & drink, fee entrance and roundtrip transport. Room Detail. : Hotel Xcaret Mexico - See 6,543 traveller reviews, 9,395 photos, and cheap deals for Hotel Xcaret Mexico at Tripadvisor. If you are willing to spend the extra money for it, it actually is a nice addition Stayed in October 2020 Before I answer your questions it would be useful to know whether you plan on traveling with children as Case Fuego is adults-only and Velas is family-friendly? A smaller more quaint and scenic option to look at would be Fairmont Mayakoba. Unlimited access to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, and Xenotes and Xichén Tours Shuttle Airport - Hotel - Airport every 30 minutes Transportation every 30 minutes between the Hotel and the Parks Xcaret, Xplor, Xplor Fuego and Xenses. All the time we fell very safe and glad I didn't cancel our trip. You will discover coves, rivers, caves, and lots of jungle throughout the property. Hotel Xcaret Mexico - All Parks & Tours / All Inclusive provides complimentary Wi-Fi and free private parking on site. This is easily one of the best resorts in the Riviera Maya. Our team’s opinion is that the higher level hotel is definitely the Grand Velas as their service is unrivaled. After learning of our interest in their culture, they took the time and effort to prepare an amazing breakfast. well worth the little extra! , I was at this resort in 2019 and WOW WOW WOW can’t say nothing but great things about it. Are any cleaning services offered at Hotel Xcaret Mexico? Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay through Rolando's service. We will make sure to recognize is efforts on your behalf. Is parking available at Hotel Xcaret Mexico? Great job Sarah. At the new Xcaret hotel, you can truly savor and appreciate the local flavors of this beautiful and vibrant country. The layout of the resort can be a little confusing at first and I’d definitely recommend anyone choosing to stay here do so for at least 7-10 days to get the most from their experience. The main gym is just as nice and as state of the art as any big-city gym. Hello Martha, thank you so much for reaching out and for thinking of us when it comes to planning the engagement party for summer 2020. We are thoroughly delighted we achieved this and that you and your family had such a wonderful time. out of memory space). Which languages are spoken by the staff at Hotel Xcaret Mexico? Most hotels often just have large building blocks facing the ocean with no real care or thought put into preserving the beauty on top of which they are built. Before we dig into whether you should stay at this hotel with your family I will state that this resort is pretty perfect for most people! Claim your listing for free to respond to reviews, update your profile and much more. Hello Sally, I can see by the size of this resort that there is a lot of walking involved. However, if you’d like us to provide a quote I can look into it and get back to you with a definitive answer. We tried almost every item on the menu. Amazing job Rolando Dichi and Hotel Xcaret! The restaurants aren’t clearly marked which led to some confusion and there weren’t signs for shuttle pick ups/air port pick ups. So, you needn’t worry from this day forward but it’s always nice to have peace of mind. Great location and tons of things to do. The only hard job for you will be choosing from the hotel’s incredible range of customizable packages that have been curated to cater to groups of all sizes and budgets. 282, Playa del Carmen 77710 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, After our first experience several years ago, we waited anxiously for this trip. My husband and I are looking to visiting the xcaret and I just have a couple of questions. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Yes, dry cleaning and laundry service are offered to guests. Check out is at noon so I wasn’t expecting being out of the room for that long. Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay. Hotel Xcaret is one of the best all-inclusive resorts in the world. We did not realize that it was important to make advanced reservations to visit some of the parks (esp Xenotes) and restaurants like Xin Gao. Hey Steve, thank you so much for your kind words. Yes, 3 meals a day will be available and much more if you like. Access to all of Xcaret’s Parks (with an average entrance fee of $100 USD per person you are getting a great deal when you stay here because they are all included in your stay with transport so make the most of them). The secondary beach with no waves and soft sand is great because it means you can relax without the fear of the little ones being swept away by a big wave. We will share your delightful words as well with our culinary team, whom I'm sure will be thrilled by your praises. Enjoy a tour of the Hotel Xcaret Mexico property from morning, to afternoon, to night with Air Canada Vacations! They loved the taco stand (my thirteen year old son memorized its menu and schedule!). Our main priority is having access to the best restaurants, realizing that two are exclusive to Casa Fuego guests and one having an additional fee. The only other area for improvement was the use of signage. The resort is named after the nearby archaeological site Xcaret, a settlement constructed by the pre-Columbian Maya. Hi Sarah! Book Hotel Xcaret Mexico, Playa del Carmen on Tripadvisor: See 6,543 traveller reviews, 10,103 photos, and cheap rates for Hotel Xcaret Mexico, ranked #26 of 282 hotels … Such a relaxing experience. It will certainly be a day to remember for you and your guests. One of the biggest draws for this hotel is that it offers a unique ‘All-Fun Inclusive program’. They were also very cautious and thorough with food allergies which I appreciated since I was traveling with someone who has anaphylactic allergies. Also Xel Ha for those that like to swim and snorkel. There are also multiple bars and food carts throughout the resort. What are some restaurants close to Hotel Xcaret Mexico? Except some of the Concierge who tried to sell us their VIP package which is no really benefit. The spacious suites at Hotel Xcaret Mexico are immersed in nature and fitted with deluxe ammenities. Your email address will not be published. Make the most of the included attraction – Xplor should definitely be high on your list. This is the version of our website addressed to speakers of English in the United States. I looked into Xcaret hotel as well. We had high hopes when we came here to Xcaret for our honeymoon. Give us a call, 888-537-9797, Contact us via email at customercare@playadelcarmen.com. ALL-FUN Inclusive ™. The threat of seaweed this year (2019) has been particularly prominent in some vacationers minds. It's great to hear you decided to treat yourself to the exclusive amenities that only Casa Fuego offers; whether this was enjoying a signature cocktail at our breath-taking rooftop pool or having a luscious meal at our Mexican-Italian Fuego Restaurant. Show Prices. Each room resembled a cave but was warm and welcoming. Its prime location means that if you did want to explore the best of the Riviera Maya you would be in close proximity to 5th avenue, Tulum, Puerto Aventuras,  Akumal, and Puerto Morelos. more. they took excellent care of my daughter and I. From first minute of arrival to Hotel to very last one, we have been under supervision of our ex- butler( from our first stay at casa FUEGO!) They had individual rooms for either singles or couples for their therapies. The only extras you will have to pay for are premium services at the attractions such as lockers, dolphin swim, etc. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Around 3.7 mi from ADO International Bus Station, the property is also 3.7 mi away from Disabled-friendly beach and offers free WiFi. We will have a teenager with us but we are still looking for a smaller resort. Does Hotel Xcaret Mexico offer any business services? Next time I will be sure to look ahead and book some of the other parks and restaurants but as I told my kids always leave wanting a little more! Check Availability. Additionally there was always the reminders of natural. All hail the NEW Xcaret Hotel! Hotel? You really captured the loveliness, excitement, luxury, serenity and candour of this resort. It was our third annual trip to Hotel Xcaret to celebrate our Anniversary and my husband Birthday. 2. However, I will say that getting lost has never been so fun. Based on 27 reviews | All reviews are from verified hotel guests. 1. with staying with Xcaret the rooms are all inclusive does that mean it comes with the dolphins swim, and everything that costs extra for those that aren’t staying at the hotel. I think not. In the meantime, if you have any further questions about your next trip you can always reach out to us directly via our toll-free number 888-537-9797 or customercare@playadelcarmen.com. I really feel that I could spend another week they’re not exhausted all of the great places to relax, sit at the beach the lagoon the hammocks and all of the amazing restaurants. Load more customer reviews. 5. is there anything that is not included when we stay in the hotel? See more questions & answers about this hotel from the Tripadvisor community. ” in 8 reviews Okay, picture a Grecian Palace with fountains and flowing curtains…can you see it yet? At the New Xcaret Hotel, you will find something new around every corner, swinging bridges, tunnels, restaurants carved into solid rock, waterfalls and much more. The parks are an unbelievable perk and probably the number one. As a bilingual family it was great that our teenage kids saw firsthand the value of learning a second language. Also, because my wife and I can only do so much walking, do the butlers in this adults only section able to provide golf cart transportation to the other restaurants and key points of interest? That’s what the spa at the new Xcaret hotel looks like. Contact us at customercare@playadelcarmen.com with your preferred dates at the hotel and we will get back to you with our exclusive rates. Warm regards, Jorge Ducoing Managing Director Hotel Xcaret México, Pro’s: infection prevention was a top priority. Need a vacation? Warmly, Hotel Management Hotel Xcaret México, David and Cornelio were quite simply, mind-blowing. Accompanied by friendly staff and living in animpeccably clean environment was a dream realized vacation experience! It’s particularly desirable if you have children that are young, and not strong swimmers yet. Browse Venue prices, photos and 3 reviews, with a rating of 1.2 out of 5 It’s a half-day adventure park with sense-themed activities, optical illusions, shop & cafe. There also beaches on the rivers that run by the hotel. 6. We will ensure you get the best price, perks, and discounts. Top 5 tips to know before visiting Xcaret. Hey Kailee, thanks for reaching out and reading the blog. I’m not sure about the room service being 24-7, but I’m sure they have some options to eat from 6am to at least 11pm. To make it feel more special be sure to watch your TV and the channel that features all the stories of the things made for your room. Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. This second beach has soft and calm water. But I'm glad we did. Are there opportunities to exercise at Hotel Xcaret Mexico? At Buffet they assist you with food, so some times we were waiting a little longer that we would like, but not big deal. Hotel Xcaret Mexico is a cosmopolitan resort that has redefined the concept of Cancun and Playa del Carmen all-inclusive with its innovative All-Fun Inclusive®, being the only Riviera Maya resort to offer access to all the parks and tours by Grupo Xcaret. The precautions at the resort are extraordinary and I second those who feel safer than in the US. Overall, I would absolutely come back again. If you don’t like to workout inside there is a functional training circuit within nature, as well as daily yoga classes so you can get your ‘ooooooom’ on, and start each day refreshed and rejuvenated. He went on his DAY OFF to the Mall and got me Memory card for my cell phone ( I did a lot of photos and videos and was running. Yes the people you saw were in the swim-up suites. Its pools, restaurants and huge spa are dotted throughout a jungle, and you can spend time … We are so pleased to read that you enjoyed our breath-taking facilities, as well as our culinary offerings and the natural surroundings we are so fortunate to have. The family club offers games and activities such as air hockey, billiards, ping pong, and more. There are more places to choose from in the Playa del Carmen area. Hand-made tortilla with beans (cooked in a little bacon), topped with Oaxaca cheese, ribeye and ranchero. You will definitely enjoy a good night sleep here whichever room category you decide on. Get the best rate for the Xcaret hotel, call us at 888-537-9797. Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,540 traveller reviews, 10,092 candid photos, and great deals for Hotel Xcaret Mexico, ranked #26 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. wonders that are present in the local Yucatán peninsula. ( oh and go to the spa!) If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. My wife and I love to travel! 10 restaurants and 8 bars at Hotel Xcaret Mexico will take you on a culinary journey through global flavors, where the Mexican gastronomy leads the way. The luxury continues every day with the Fuego. We look forward to welcoming you back to Hotel Xcaret México on many more occasions. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. I will have a wedding planner from our team reach out to start figuring out the details with you. Thanks! This allows guests unlimited access to 7 of the region’s top attractions: The New Xcaret Hotel is located just south of Playa del Carmen along Highway 307. ), but it seems to taste better with the blue sky, and ocean air! or its only all inclusive at XCARET? Ratings: Staff [null] - Cleanliness [null] - Location [null] Guests get free admission and transportation (by boat or bus) to all the parks, including Xcaret eco-park (with raved-about Mayan shows), adventure-filled … I’m a little unsure about the restaurants at this stage as Xcaret do have a tendency to change things around a lot . We had an ocean view room, which I highly recommend. From making your own ceviche to top-shelf tequila the quality of food and drink here is exactly that, QUALITY! Also, you can glide through the tallest zip-lines in Riviera Maya at Xplor, be part of a great Mexican party at Xoximilco, or put your senses to test in a park where nothing is what it seems. pool, warm water, view unmatched, and spoiled by Rosie and Bernese everyday. It feels like a complete cultural experience carved out of limestone. In the last month, the state of Quintana Roo has invested in major government cleanups so beaches are finally looking like their former glory and prevention methods are in place to stop it getting like that in future. Does it get more magical than that? Again, one of the things I love the most about the rooms is the attention to detail. We recommend calling ahead to confirm details. Teens will have the time of their life at this hotel! Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi. Dear 579matthewg, Thank you for taking the time to write such a kind review of your recent stay with us, it is our primary aim to deliver the most exceptional of experiences to all our guests, children and adults! Now $382 (Was $̶6̶1̶1̶) on Tripadvisor: Hotel Xcaret Mexico, Riviera Maya. Every room has a gorgeous view whether it be the ocean, river, or garden. The food is great and right now it’s by the far the leading hotel in the Riviera Maya. Xcaret VS Xel-Ha – what’s the difference? We loved so much about our stay, if you want to be pampered, stay in Fuego and enjoy all this resort has to offer. All of our team feels grateful and motivated to read your words. If you book through us I can send you a map and answer any of your other questions you may have while ensuring you get the best deal on room rates. , Hello Sarah, I am so glad I found your website. Just to make sure all the other parks admission is free for those staying at the Xcaret hotel and the attractions? Food and beverages are included all day long. Situated approximately 75 kilometres (47 mi) south of Cancún airport. All of these areas have been carved out of the stone and give all sides of this hotel something to admire. Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers its guests a full-service spa, 10 outdoor swimming pools, an outdoor tennis court, and a waterslide. Contact Hotel Xcaret Mexico in Cancun on WeddingWire. Book your suite now! The spa is insanely pleasing to the eye. Check schedules for other parks and tours. Hotel Xcaret Mexico was the most amazing resort I’ve visited thus far. Which room amenities are available at Hotel Xcaret Mexico? There are also two other gyms with equipment for cardio, free weights, and deadlifts. All of the menus have been designed to surprise your palate as well as to accommodate any dietary preference your lifestyle requires. This hotel and its parks really have something for everyone to enjoy. 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