Ask a question about working or interviewing at EMCOR. Our 24/7/365 Customer Solutions Centers (CSCs) are state-of-the-art operations centers that unite technology, integrated work order management, and facilities expertise, and serve as the nerve center for clients across the country. EMCOR provides mechanical and electrical construction, industrial and energy infrastructure, and facilities services to a broad range of commercial, industrial, utility and institutional customers through approximately seventy operating subsidiaries and joint venture entities. Customer Service Representative - Tuesday-Saturday 8:00 am - 4:30 pm job in Phoenix, AZ. Updates and manages the CMMS system and preventive maintenance program. EMCOR.net passwords change every 180 days. Help people considering your employer. +63 (82) 222-1125 to 32 (Connecting All Departments) Direct Line +63 (82) 300-3161 Fax No. They need a strong, solid, experienced call center lead manager that doesn't show favoritism and knows how to effectively lead people. What is a typical day like for you at EMCOR? Steer clear of the Phoenix location....management is always changing due to the director who is clueless on how to run processes while maintaining employees, Management at the top is horrible....no direction, unclear goals and cannot keep any mid level management for more than a year and a half, Women rate the female-friendliness of their workplaces on, Good People, Traditional Business Environment. Questions and Answers. Posting id: 593554891. Our community is ready to answer. Community Health Care Center; Server Room Cooling System; Medical Grade Chiller for LINAC; Condominium Mechanical Pump Room ; Multi-Tenant RTU Project; IAQ Solutions for Leading Medical Center; Contact Us; Careers; Contact Us EMCOR Services Team Mechanical. Contact us today for more information about our services. No. P.O. Emcor Group Inc Q1 2020 Earnings Call Apr 30, 2020, 10:30 a.m. The Customer Service Representative provides primary/frontline support for EMCOR Customer Solutions Center (CSC) contracted customers, vendors and technicians. EMCOR.net is the intranet for EMCOR employees and contains confidential information. My name is Maisha and I will be your conference operator for today. +63 (82) 222-1125 to 32 First … EMCOR Group is a Fortune 500 company based in Norwalk, Connecticut. Call Center Supervisor - Emcor - Phoenix, AZ. These trained professionals are constantly ready and available to serve our clients. Walter Reed National Military Medical Center; Thought Leadership; Contact Us; Careers; No matter the facilities challenge, the answer is yes – every time. Call Participants. Emcor Group Inc (NYSE: EME) Q3 2018 Earnings Conference Call Oct. 25, 2018, 10:30 a.m. houses both Carolina Performing Arts Studio, a full service performing arts center, offering artistic instruction in dance, music, and theatre for all ages as well as Carolina Performing Arts Theatre Group (501c3). Contact EFS today to find out how our CSCs can provide real-time solutions to your biggest challenges. Reviews from EMCOR employees about working as a Call Center Representative at EMCOR. Using best-in-class practices and technology, the CSCs can help improve your facility’s operations and protect your bottom line. For ease of use, all queries are systematically tracked through EMCOR UK’s facilities management system. Our 24/7/365 Customer Solutions Centers (CSCs) are state-of-the-art operations centers that unite technology, integrated work order management, and facilities expertise, and serve as the nerve center for clients across the country. ET. Stoneham, MA 105 Central Street, Suite 2100 Stoneham, MA 02180 T: 617.482.5455. Job Title: Call Center Manager. Register for Classes. : +63 (82) 221-1863 E-mail: customercare@emcor.com.ph. Contents: Prepared Remarks; Questions and Answers; Call Participants; Prepared … What is the best part of working at EMCOR? EMCOR Group is a company based in Norwalk, Connecticut, USA.Listed on the Fortune 500, EMCOR provides mechanical and electrical construction, industrial and energy infrastructure and facilities services to commercial, industrial, utility and institutional customers.. EMCOR comprises 80 or more operating companies, has approximately 170 locations and employs more than 33,000 people. How flexible are your working hours at EMCOR? The typical EMCOR (Connecticut) Customer Service Representative salary is $29,712. Boys club mentality creates a culture of us vs. them. Box No 158 Tel. Once in the system, requests are prioritised—prior to issuing them to the maintenance team, which helps avoid inefficiency. Job Summary: EMCOR Facilities Services seeks a Call Center Manager at the EMCOR Customer Solutions Center in Phoenix, Arizona. 24/7 Service - Call: 847.229.7600. Management; EMCOR Tucker Mechanical & Yale Cancer Center Employees Unite for breast cancer awareness. P.O. Essential Duties and Responsibilities: … Equipped with a comprehensive database that provides real-time diagnostic information, the CSCs have a limitless variety of smart solutions to avoid and resolve virtually any facility issue that arises. Career recommendations for Call Center Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Call Center Representative in US. What is the pay for General Maintenance Worker? The management in the call center is ridiculous. EMCOR Group is a leader in mechanical and electrical construction, industrial and energy infrastructure, and building services, with unmatched experience in virtually every sector of the economy for a diverse range of businesses, organizations, and public sector clients. 2020-2021 Important Dates. Find branches and contact information for Emcor in G/F, EMCOR Building, Pendatun Avenue Corner Santol Street, General Santos City, South Cotabato The average salary for Contact Center Quality Analyst, Sr. at companies like EMCOR GROUP INC in the United States is $60,294 as of September 25, 2020, but … EMCOR UK is an integrated facilities management and technical consulting services company, headquartered in Surbiton, Surrey. Water Conservation & Irrigation Efficiency, 1 million+ work orders processed annually, Over 6,000 mobile technicians across the United States, Over 300 customer service representatives, Dashboard for easy access to key information, Measurements through key performance indicators (KPIs). A free inside look at company reviews and salaries posted anonymously by employees. Good morning. Requesters then receive email updates when a parti… Tucker Mechanical announced on Sept. 30, 2013, that today more than 150 of its employees and members of Yale Cancer Center and Smilow Cancer Hospital at Yale-New Haven, donned EMCOR Pink Hard Hats and assembled to form a giant pink ribbon, EMCOR’s “signature” event, in a "Call to … 139 EMCOR (Connecticut) reviews. What is the interview process like at EMCOR? Longtime fortune 500 company with traditional business culture. The average salary for Call Center Agent Quality Monitoring Senior Analyst at companies like EMCOR GROUP INC in the United States is $60,500 as of October 28, 2020, but the salary range typically falls between $52,100 and $69,200. Available 24 hours a day, 365 days a year, EMCOR UK’s helpdesk receives, records, and communicates with the appropriate teams to resolve any number of problems that arise throughout the course of a day, or night. 431 Lexington Drive Buffalo Grove, IL 60089 T: 847.229.7600 F: 847.229.7699. Limited benefits make it hard to attract and retain talented people. Moore County's Center for Performing Arts. EMCOR Group, Inc. (NYSE: EME) intends to release its fourth quarter 2019 results for the period ended December 31, 2019 on Thursday, February 27, 2020. Located in Norristown, PA and Phoenix, AZ, the centers support: Our call center operators are live customer service representatives – not automated recordings. Investment in employees training beyond the basics is non-existent. We allow restricted access to non-employees (clients and business partners). This includes creating work orders and coordinating with necessary parties to effectively and efficiently resolve customer issues in ways that meet or exceed our customers expectations. About Us: EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of space worldwide. Share your experience. If you cannot log in, call the Help Desk at 877.362.6763 and they will quickly reset your password. Buy Tickets. A free inside look at company reviews and salaries posted anonymously by employees. LEAVE A MESSAGE. An excellent place to get a paycheck. The team I was assigned to work on was part of a huge new account and EMCOR dropped the ball miserably launching it off the ground. This estimate is based upon 4 EMCOR (Connecticut) Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. What tips or advice would you give to someone interviewing at EMCOR? Learn about EMCOR culture, salaries, benefits, work-life balance, management, job security, and more. Minimal opportunities are given to advance for women. Apply online instantly. Apply for a EMCOR Group, Inc. EMCOR Group, Inc. (NYSE: EME) today announced that its Board of Directors has declared a regular quarterly cash dividend of $0.13 per common share. This includes monitoring CSR performance, coaching CSRs, and supporting Customer Relationship Managers in order to meet or exceed customer performance standards. Extensive knowledge of data center MEP, fire protection systems, maintenance and repair operations and auxiliary systems. Emcor Incorporated – Head Office JVR Bldg., J.P. Laurel Ave., Bajada, Davao City, Philippines 8000. When factoring in bonuses and … services. CALL OR STOP BY TO FIND OUT HOW YOU CAN GET INVOLVED! Emcor Incorporated – Head Office JVR Bldg., J.P. Laurel Ave., Bajada, Davao City, Philippines 8000. ET. Located in Norristown, PA and Phoenix, AZ, the centers … If you were in charge, what would you do to make EMCOR a better place to work? ENCORE! Prepared Remarks: Operator. Supervise EMCOR Customer Solutions Center Customer Service Representatives who provide primary/frontline telephone support for ECSC contracted customers, vendors and technicians. EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government Box No 158 Tel. Stock analysis for EMCOR Group Inc (EME:New York) including stock price, stock chart, company news, key statistics, fundamentals and company profile. Customer Service Representative salaries at EMCOR (Connecticut) can range from $25,009 - $32,093. Apply to jobs now hiring in Arizona today! EMCOR Customer Solutions Center 4050 East Cotton Center Blvd., Suite 40 Phoenix, AZ 85040 Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. View this and more full-time & part-time jobs in Phoenix, AZ on Snagajob. 148 EMCOR (Connecticut) reviews. When military bases, national security agencies, federal buildings, healthcare facilities, and leading commercial clients in Washington D.C and across the nation need superior facility support services, we answer the call. Contents: Prepared Remarks. Key point of contact responsible for facilitation of high priority work orders; works flexible hours and is on call 24/7. Just click on Login Instructions below for options to access usernames and passwords. Name* Email* Message* Emcor Incorporated – Head Office JVR Bldg., J.P. 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