Printers without a touchscreen control panel: On the printer, press and hold the Wireless button for five seconds or until the light starts blinking. Modify your browser's settings to allow Javascript to execute. When choosing a location, minimize the amount of solid objects between them, especially electronic devices and metal objects. Try connecting to the Internet again. Windows 8 monitors the network and Internet connections. Make sure the physical Wi‑Fi switch on your laptop is turned on. i don’t know which steps fixed it but i got great help from the post to help fix the problem. WiFi Not Connecting from Sleep or Hibernation. Step 3: Update wireless network drivers. Work Offline: No connection to the Internet is currently available. If the updated driver fails to solve the problem, go to the next section. After automated troubleshooting has completed, read the information on the screen. Using Microsoft System Restore (Windows 8), HP Customer Support - Software and Driver Downloads, Downloading or Updating Software and Drivers for HP Computers, Using Automated Troubleshooting (Windows 10, 8), Performing an HP System Recovery (Windows 8). HP might have a more current version of the wireless driver than the one you are using. Download software only from sites you know and trust. Resetting IP protocol settings to troubleshoot broadband Internet problems in Windows 8. These default IP addresses, names and passwords are provided for informational purposes only and might not work with your router model. A [software component] will damage your computer message displays when printing or while installing - Click Here, Finding your Serial Number Look in the Wireless Network section. Microsoft System Restore uses automatically-saved information to restore your computer to a certain point in time. Otherwise, use another method to find and update the driver or go to the next step to continue troubleshooting. © Copyright 2021 HP Development Company, L.P. Troubleshoot my connection to the Internet, Search automatically for updated driver software, Allow the computer to turn off this device to save power. Click on the available network that you want to access and select "connect". Disconnect the cables used to connect the computer to the broadband device, and any cables used to connect the broadband device to the wall, such as network cables (RJ45), phone cables (RJ11 for DSL), coaxial (cable modems), USB, or other types. Move the computer and router closer to each other. Do not remove the check mark next to the Internet Protocol (TCP/IP) reference while selecting it. The Internet service might be experiencing problems, so checking to make sure your Internet service is operational might be a good thing to do before doing other extensive troubleshooting described in this document. When visiting the HP website, look for a wireless driver first, and then the chipset if a wireless adapter driver is not available. Try our HP repair center, Fix and resolve Windows 10 update issue on HP Computer or Printer. If this information does not allow you to log in to your router's setup page, refer to the User Guide that came with your router. When the network adapter software have been uninstalled, restart the computer. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. Do not use RJ11 or other phone cables to connect the computer to the router. I apologize for the long wait, but I will do my best to assist you. Modify your browser's settings to allow Javascript to execute. 2) Locate and expand Network adapters option. Audio or sound issues? Type in the password and click the "connect" button. If you haven't installed any driver update recently, then you may check if there are pending updates for Windows 10. Think you need a hardware repair or want to check repair status? The Virtual Agent is currently unavailable. If these steps do not work, refer to the user guide that came with your router. Performance drops and there are multiple devices being used on your network. If not, you can repeat these steps and try another channel until you find one that works well. Log in to the configuration menu for the router (as was done in the previous section) and use the menu to update the firmware dedicated to the router. To connect your portable or desktop PC to your wireless network, the PC must have a wireless network adapter. If I understand you correctly you are unable to use the wireless network connections on windows 8 computer. Do not use this type of cable. This page requires Javascript. Use this tool to test and repair the connection: The Network and Internet Troubleshooter opens. Do NOT connect both a USB cable and network cable - only connect one. HP Support Assistant is a software support diagnosis and troubleshooting tool from HP that can resolve many types of network and Internet connection issues. If you cannot connect to the network, continue with the steps in this document. Choose the Wi-Fi network you want, then select Connect. Windows 8 includes a network diagnostic tool and a network troubleshooter. Learn how to manually connect to a wireless network in Windows 8.For other helpful videos go to hp.com/supportvideos or youtube.com/howto4U. If possible, use a cable that is six feet long (1.83m) or less. Use the section that matches your type of computer for specific BIOS reset steps: To restore BIOS settings for HP notebook computers: The computer restarts using the default settings. If your computer does not have HP Support Assistant, use the automated troubleshooter that is built into Windows 8. HP Support Assistant checks for the latest updates from HP. After you find the driver you are looking for, click the category name, and then click, For more information about downloading software, see. Wait until all lights come on and reflect normal Internet and PC activity. Resetting the firmware settings on your router and re-establishing connections for all the devices that use the router is a good way to start over and fix many types of wireless related issues. I cant use the computer because I cant bring it where I … If you don’t see one of the network icons (or a similar one) shown in the following image, select the Up arrow to see if it appears there. Reboot your laptop as well as your LG TV. If not, continue with the next step. 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