The store is ideal for miscellaneous floor preparation and hand tools. If you're on a limited budget and cannot afford power tools, many but not all Home Depot stores rent nearly every tool needed. Original review: Oct. 10, 2020. The project was stalled and delayed for 3 months. Employees in general should ask for help when struggling.-----The new home I purchased was void of window treatments, so I used the measure ($50 and credited towards your purchase) + install ($150 fee) option Home Depot offers. The overall rating of the company is 2.0 and consumers are mostly dissatisfied.. They should have. Copyright © 2020 Consumers Unified LLC. It’s crucial to get accurate measurements of the rooms you are upgrading. Tools can be a smart. The lady at CFI then called back and claimed they could use what was here, however, that wouldn’t be enough to stretch around the floating step. Strong recommendation: do not use Home Depot for your flooring needs as they use a company called "USIG" for their flooring installations. Read reviews for Home Depot Canada Installation Services, a Paint & Wallpaper Contractors pro located in Toronto, Ontario with a StarScore of 31% and get a … Their TV commercials advertise free or almost free carpet and flooring installations if you buy a certain amount of flooring materials. Rights Reserved, You Are About to Contact PissedConsumer.com. We contracted with Home Depot to have our existing Pergo and tile removed throughout the house, and then have all that replaced with new Pergo purchased through Home Depot. It looks as good as the day I purchased it. The installer showed up two days later, and was not happy with his parking space so he left. They do not apprise you of that fact before you pay although they do tell you the amount will be taken off the flooring project if done with Home Depot. They sent out a person to measure, and not did he do some measuring. He said he would call CFI and if they (Home Depot) gets their money back, then we’d get a refund. Their measurement guy screwed up and said my whole floor was nailed down when in fact it was glued. Home Depot carpet installation reviews While it may be biased, seeing it’s coming from the official Home Depot website, over 9,000+ previous customers gave their experience a 4.4-star rating on average. Called June 13th to the local store to voice concerns. Consumer complaints and reviews about Home Depot. A super rushed job. Installation Cost The first part of a laminate floor project’s cost is the measurement. Only one could speak any English, and that wasn’t much. 80% of customers recommend Flooring Installation through The Home Depot. No masks were worn and the installers were rude. We value your privacy. At least they let me know beforehand this time. First of all, you need to consider whether the installation is going to be in a high-moisture area … Home Depot - Carpet Services...A joke! June 12th, was a disaster. As a customer I simply want them to responsibility, apologize for the inconvenience caused and fix the issue. Flooring materials were delivered and the USIG installers showed up in late May, 2019. I immediately noticed the floor sounded like I was walking on bubble wrap, but I did not speak Spanish well enough to communicate construction terms with the crew. Not the answer or resolution we were looking for. Unsubscribe easily. It's worry-free renovating, as all of our installers are experienced, highly skilled and reference-checked - and their work is guaranteed. They had CFI call us direct and we scheduled the installation date on July 23rd for July 31st. While it may be biased, seeing it’s coming from the official Home Depot website, over 9,000+ previous customers gave their experience a 4.4-star rating on average. As he progressed, he realized the problem was much bigger than originally thought. See reviews below to learn more or submit your own review. The word is out there and this is the least we can do to spare any consumers from using them. What happened? In the meantime the first installers broke two of the tiles in my kitchen which were not being replaced. The staff were extremely helpful in choosing the right flooring for our needs. Spoke to their flooring specialist MaryBeth Brainard and explained to her that I had rescue dogs , I'm widowed and a senior citizen, what did she advise. They are fine with selling customers what they do not need. Apparently, she didn't look at the measurements for two separate levels of my home, so I doubt I would have received an accurate quote. Upstairs was fine. All the stairs were cut short. Oh well. We spent over $8000.00 dollars at the Scottsbluff Home Depot. Half of our floor had been pulled up down to the cement; furniture and appliances had been moved; our refrigerator was in our living room; our home was in disarray (and it stayed this way for two months). Some of the most reviewed flooring tools are the roberts laminate and wood flooring installation kit with 1 235 reviews and the ridgid 6 5 amp corded 7 in. What materials do flooring tools come in at the home depot. The a/c was cleaned but we still have silica dust that resulted in having a hard time breathing, dry mouth, sore throat and my husband has a terrible rash. Multiple reviewers on this Houzz.com thread stated they Home depot installation reviews. This was also an ordeal as they continually entered the wrong information. They said the damage is acceptable to them. When she finally found it with my help, she informed me that they didn't have a matching border for it--but they would bring me unfinished border, and I could paint it myself. The customer service at such a large store is laughably bad. We asked the installers if they were aware of what happened before and wanted to verify it would be done correctly with the padding, etc. Flooring Installation. Home Depot uses a company called USIG to do their floor installations, and have used them for roughly 20 years. My advice – do not use Home Depot for your flooring needs because of their relationship with USIG. Installers agreed and called co. Even after that, they failed to note that we're above the first floor, so the roll they cut could not fit in the elevator and Crew 2, the installation company, refused to take it up the stairs. In the meantime, a complaint was made to Home Depot Cares Department. Local Home Depot employees caused a number of mishaps (wrong phone number, incomplete address, etc.) Review #1347468 is a subjective opinion of poster. I was treated rudely, and the people I dealt with (other than the man who measured my house) were entirely incompetent. Home & Garden Back in November of 2019, I purchased flooring material for my basement. It was agreed that USIG would pull up the entire (new) flooring, level the foundation where needed, and redo the whole floor with new product at no cost to me. We’re dumbfounded. I’m appalled! They finished the job on the following day. We went to the Home Depot in south west London on Wonderland Road. Get matched with a contractor or specialist on HomeAdvisor. CONSUMER REVIEWS. Was told we’d hear from someone in a few days to actually schedule the job to get redone (which we thought was happening on the 6th). Luxury Vinyl Plank Flooring 100% Waterproof Lifetime Warranty. If you are attempting to look for suggestions for 24 Fabulous Home Depot Hardwood Floor Installation Reviews This is the area to be. The price to install 1,000 square feet of hardwood floors is around $8,000. complaintsboard.com. More communication errors. We provide tools, appliances, outdoor furniture, building materials to Los Angeles, CA residents. Sent the wrong color -stair nose (reorder took 3 months and they charged me for their mistake). To compare Lowe's vs. Home Depot prices, we drew up a list of items from flooring to lumber to mulch. Called 3 days. A grinding company came to remove the rest of the tilework and then USIG, the installation company, sent a different installer to install the wood. ConsumerAffairs is not a government agency. We’ve wasted a ton of time on the phone and three days were wasted for installation that either was done horribly or not done at all because of their lack of communication. Enlist the experts at The Home Depot's Installation Services to lay your new carpet, hardwood, laminate, tile or vinyl floors and we'll take care of every detail, from start to finish. Can't find what you're looking for? Before they could put in the flooring, tile had to be removed. Got a call back saying enough was seen via photos to go ahead and have the job redone. What can we help you with? First of all, congratulations on the new laminate flooring! The floor did go in fast once they got there and looked good-until a couple of months later the floor started buckling up. Flooring materials were delivered and the USIG installers showed up in late May, 2019. Enlist the experts at The Home Depot's Installation Services to lay your new carpet, hardwood, laminate, tile or vinyl floors … There goes one day vacation I’ll never get back. Get your hardwood Installation done by a Home Depot Installer. Finally, a supervisor called and requested photos. I purchased carpet from Home Depot and had them install. Allure vinyl planks are not sticking. They helped us with installation instructions and offered for us to call during the process if we ran into any snags. How to Install Vinyl Plank Flooring as a Beginner!See my flooring install playlist: http://bit.ly/2uFkWp6Thanks to FilterBuy.com for sponsoring this video! Played phone tag for a week after to get situated. Product was delivered and USIG sent out their best local installer and by mid-July, 2020, the job was completed. USIG is proud to be an exclusive installation partner for The Home Depot. I had an appt on Monday, they cancelled until Tuesday, then walked off the job without a word. I understand a little, but the amount left over wAs ridiculous. The floor looks great and as of this writing, there is only one place where there is a squeak. Was told the installers didn’t lay padding down correctly, and acknowledged many more issues with the install that we didn’t even notice and noticed the job was definitely rushed!!! I'm an older, small female. Still haven’t received our money back and we’ll pursue other avenues to get it back. Home Depot contracts out to USIG for their flooring. How do I know I can trust these reviews about Home Depot? Now the real fun begins. We are processing your message. A month ago the laminate was delivered by an independent trucking company who dragged the wooden pallet of flooring over my cool deck painted sidewalk and scraped off the texture and paint and their insurance won't pay for the damage. The installers did a lot of damage. Do not order carpet if you expect them to move furniture downstairs. Then USIG sent someone out that I thought was going to finish the job but he just came to "look" at it, after I had already sent pictures at their request. Home Depot Installation reviews: HORRIBLE EXPERIENCE. So, this really got me thinking…Is it really cheaper to buy from Home Depot? We are excited about working with you Installation: LifeProof is DIY-friendly flooring with its easy locking design. I had to spend a fourth day off work to meet their inspector, who did not speak Spanish nor English well enough to be understood. Because of this warning I let Home Depot provide their contracted people to be completely insured starting with the installation. Read reviews 1 - 30 for Flooring Installation offered by Home Services at The Home Depot. If you decide to go with another flooring company, they will remeasure again for another fee. Home Depot allowed it. Finally, after speaking to a great rep at the local store….we got optimistic things were gonna finally get done. Home Services at The Home Depot, 300 W Harper Road, Hermiston, OR 97838. The store is ideal for miscellaneous floor preparation and hand tools. While I'm in good shape, I assumed since I was paying the company for the product and installation they'd unload their own product. Home Depot Flooring Installation reviews: Refused to Perform Contracted Work. steve williams and his install team were professional,courteous and provided a really beautiful flooring for our home.its a see, when people start complaining about piddly 5hit like you are most companies are pretty much done with you. How much does Home Depot charge to install flooring? Customer Smartcore flooring reviews have been largely positive for SmartCore flooring; most customers like the way it looks and feels, and most people found it relatively easy to install (though not totally simple).. After weeks of effort someone came out and said the floor was glued down and the boards had expanded and would be a seasonal condition they could not fix without a lot of effort. 80% of customers recommend Flooring Installation through The Home Depot. I had gravel and loose tile all over my floor for three days. Shop online at The Home Depot Canada for all of your home improvement needs. After dumping thousands of dollars on stuff there recently, we’ll stop supporting them. First I called after the materials, vinyl flooring for the master bedroom were delivered by Home Depot. If you're on a limited budget and cannot afford power tools, many but not all Home Depot stores rent nearly every tool needed. Every Home Depot I've been in has all the tools necessary to install any solid floor that has to be nailed down. Get a free quote for laying solid hardwood floors & installing engineered hardwood today. Looked terrible. After my husband and I remodeled our house, I will not set foot on. Where to Use Home Decorators Collection 4.2mm Vinyl Flooring. 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